Royal Palace Hotel

The room was big and comfortable. The bathroom was large as well and clean and had warm/hot water. The staff were friendly and spoke english well enough. I ate at the restaurant for dinner and the food was really tasty. For the price, it was great. It's especially a great property if you need to be near the airport as they offer a free airport shuttle currently. It took about 15 minutes in the early morning to get from the property to the airport. Depending on traffic, that could change.

Location is very good. Nearby the Almaty Airport. Service very good and very friendly! At the reception they speek English. Airport shuttle available for free, well organized! City centre is nearby with taxi. Rooms are clean and spacious, minibar with everething you need, good airconditioning and super good bed!

Spent only one night there, but the place seems classy; has courteous and helpful staff. Semi-close to the airport. My plane landed at night I didn’t want to ride far during the night and the hotels closest to the airport have very suspicious rates/reviews.

The hotel exceeding my expectations: clean, quiet, comfortable room; free shuttle from and to the airport; very nice breakfast buffet; and above all, a very attentive and helpful staff.

The best part is their, airport pickup and drop facilities, plus the girls on reception are very polite and help full,